ELASTRON SA is worldwide recognized for its production and trading of high quality steel products and composite isolated panels with presence both in domestic and foreign market. Aiming at development and profitability in a very competitive environment, the Company’s quality and environmental policy consists of the following principles:

1. Innovation in what constitutes the company core business in all times

2. Steady improvement about:

• the image of the company in the market, from the way we promote our products to our conduct towards our customers
• the development of products demanded in the market
• the production process of our products and our internal procedures
• the involvement of staff in the steady functional improvement of ELASTRON SA and the production of products, and the advancement of production methods in order to stay well ahead of its competitors

3. Commitment for

• Continuous improvement and pollution prevention
• Conformity with applicable legal requirements and other requirements related to environmental obligations which ELASTRON S.A. has accepted.

4. Producing significant number of products to cover current market requirements

5. Excellent conduct towards our customers and their staff

6. Good professional and personal relationships among the staff and the partners of the company to ensure a friendly working environment

7. Commitment to continuously monitoring of all its internal procedures as prescribed to the Integrated (Quality & Environmental) Management System in accordance with the EN ISO 9001 and EN ISO 14001.

8. The company’s policy is documented, implemented, maintained and reviewed for its suitability, communicated to all persons working at its premises or on behalf of the company and is available to the public

At ELASTRON SA, the above - mentioned principles are achieved by:

• Having the Top Management to monitor and review qualitative, environmental and health friendly indicators, considering the local community’s needs also.
• Motivating the employees of ELASTRON SA
• Recruiting new employees based on specific qualitative criteria
• Providing training and regular knowledge of information to all the employees
• Conducting regular meetings within the Company aiming at sharing information and experience and protecting the know-how of ELASTRON SA
• Continually checking and evaluation of customer satisfaction
• The continuous corrective actions from customer complaints, failures, problems and weaknesses of our company, taken as opportunities to improve its effectiveness
• Always implementing preventive actions to eliminate potential problems and thus minimize expenses incurred to the Company due to such problems arising; and thus, demonstrating the reliability, the potential and the efficient functioning of the Company
• Producing the necessary products to cover market needs and customer requirements